Terms of Service

Last Updated: April 2026

These Terms of Service (“Terms”) govern your access to and use of the GRAT website and related SaaS workforce compliance services (“Service”). By accessing, browsing, or using the Service in any way, you form a legally binding contract with GRAT ("Company", "we", "us", or "our") and agree to be bound by these Terms entirely.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICE.

1. Eligibility and Usage

You must be at least 18 years of age to use the Service. You are solely responsible for ensuring that your use of the Service complies with all local, state, federal, and international laws, regulations, and industry standards applicable to your business. GRAT acts strictly as a software-as-a-service provider and is not a legal, HR, or compliance advisory firm.

2. Acceptable Use Policy

You agree not to misuse the Service or help anyone else do so. Specifically, you agree not to do any of the following:

3. No Legal Advice & No Guarantee Against Litigation

GRAT provides software tools to assist with document tracking and HR workflows. We are not a law firm, we do not provide legal advice, and our software is not a substitute for professional legal counsel.

While our platform is designed to help organizations maintain compliance records, we explicitly do not guarantee that using GRAT will prevent your business from being fined by regulatory bodies, or sued by employees, former employees, or third parties. Compliance laws change rapidly, and the ultimate responsibility for actually adhering to labor laws, classifying employees correctly, and passing state or federal audits rests entirely with you, the employer. Any AI-generated recommendations are for informational purposes only and must be verified by your own legal counsel.

4. Disclaimer of Warranties (NO WARRANTIES)

THE SERVICE, INCLUDING ALL SOFTWARE, FUNCTIONS, AND CONTENT, IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTY OF ANY KIND. GRAT EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We make no warranty that the Service will meet your requirements, be available on an uninterrupted, secure, or error-free basis, or guarantee that any specific compliance, auditing, or HR requirements will be fulfilled successfully by using our platform.

5. Absolute Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GRAT, ITS FOUNDERS, EMPLOYEES, DIRECTORS, INVESTORS, PARTNERS, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

This includes, without limitation, damages for lost profits, lost revenue, lost business, regulatory fines, legal penalties, lawsuits brought against you by employees or state agencies, data loss, loss of goodwill, computer failure or malfunction, or any other commercial damages or losses, arising out of or related to your use of or inability to use the Service.

YOU AGREE THAT GRAT HAS ZERO LIABILITY FOR ANY REGULATORY AUDIT FAILURES, LABOR DISPUTES, OR COMPLIANCE VIOLATIONS EXPERIENCED BY YOUR ORGANIZATION. The total liability of GRAT for any claim arising out of or relating to these Terms or the Service, regardless of the form of action, shall be strictly limited to the amount paid by you to GRAT for the Service in the twelve (12) months preceding the event giving rise to the claim, or $100.00 USD, whichever is greater.

6. Indemnification

You agree to fully defend, indemnify, and hold harmless GRAT and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney's fees) arising out of or in any way connected with your access to or use of the Service, your reliance on any AI-generated outputs or recommendations, your violation of these Terms, or your violation of any third-party right, including without limitation any intellectual property right, property right, employment law, or privacy right.

7. Binding Arbitration and Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in San Francisco, California before one arbitrator. Judgment on the award may be entered in any court having jurisdiction. YOU AND GRAT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

8. Platform Availability & Force Majeure

While we strive for high uptime, GRAT does not guarantee continuous availability of the platform. We shall not be liable for any failure or delay in performance due in whole or in part to any cause beyond our reasonable control (e.g., acts of God, internet disruptions, cyber-attacks, or government actions).

9. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of GRAT and its licensors. The Service is protected by copyright, trademark, and other laws.

10. Data Usage, Aggregation & AI Improvement

By using the Service and uploading policies, handbooks, certifications, system metadata, telemetry, or other corporate data, you grant GRAT a permanent, non-exclusive, royalty-free, transferable, worldwide, and irrevocable license to ingest, anonymize, aggregate, and utilize this data explicitly for training and fine-tuning our artificial intelligence models, expanding our global RAG (Retrieval-Augmented Generation) Knowledge Base, and improving the overall product and service offerings. We guarantee that all documents and data are rigorously stripped of Personally Identifiable Information (PII) and company-specific identifiers before being merged into the global library to generate compliance workflows for the broader community.

EXCLUSION OF EMPLOYEE DATA: We strictly separate employer-uploaded organizational templates from employee-submitted data. Under no circumstances do we ingest, process, or utilize employee-submitted forms, completed compliance receipts, signatures, medical records (e.g., TB tests), or financial information (e.g., direct deposit forms) for AI model training or Knowledge Base expansion.

AI INDEMNIFICATION AND ABSOLUTE WAIVER: You explicitly waive all claims against GRAT and agree to fully defend, indemnify, and hold GRAT absolutely harmless from any legal, financial, privacy, intellectual property, or regulatory consequences, whatsoever, resulting directly or indirectly from the ingestion, processing, algorithmic generation, or dissemination of anonymized logic derived from your uploaded documents or metadata. GRAT assumes ZERO liability for any AI-generated outputs, structural recommendations, omissions, or any inadvertent similarities between globally generated workflows and your pre-existing proprietary business logic, training manuals, or internal procedures.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

12. Severability & Entire Agreement

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms will remain in full force and effect. These Terms constitute the entire and exclusive agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

13. Communications and Mobile Consent

By creating an account and providing your email address and phone number, you expressly consent to receive administrative, promotional, and marketing communications from GRAT via email and SMS (text messages). Standard message and data rates may apply for SMS messages. You may opt out of receiving promotional communications at any time by following the unsubscribe instructions included in the emails or by replying "STOP" to text messages.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.